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Customized Employment

Customized employment involves individualizing the employment relationship between employees and employers in ways that meet the needs of both.  It is based on an individualized determination of the strengths, needs and interests of a person with a disability, and is designed to meet the specific needs of the employer.  Customized employment assumes the provision of reasonable accommodations and supports necessary for the individual to perform the functions of a job that is individually negotiated and developed.  

Supported Employment

Supported employment offers individuals with disabilities the chance to work alongside their peers who do not have disabilities.  A Job Coach works side by side with the employee providing instruction, modeling for coworkers, advocating with the employer, coordinating supports and meeting production requirements.  The support continues to be provided until the employee becomes able to do the job more independently.


Employer benefits include:

  • Reduced Recruitment and Retention Costs

  • Lower Overhead

  • Greater Productivity

  • Efficient Access to Trained and Coached Staff

  • Federal Work Opportunity Tax Credit


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